Category heat for cushion covers and other quiet returners

High-volume fashion lines dominate most returns dashboards. Soft furnishings, small electrics accessories, and gift-wrap kits often look quiet by unit count yet bite margin when refunds cluster.

A category heat panel weights return rate by contribution margin, not just volume. That is how a Midland homewares client spotted cushion-cover fit issues hiding under a polite “changed mind” label.

When you commission boards from ForestPoint System, say whether you care more about unit rate or margin impact. We draw the heat panel to match that decision and caption the choice so later readers know what the colours mean.

Ready to brief a set? Contact the Birmingham studio.