Sample boards
Anonymised examples of the returns and refund rate visualisation boards we draw for UK retail teams — posters for the buying room and warehouse wall.
These samples are redrawn from past engagements with identifying labels removed. Colours and type follow our studio style; your boards use your category names and reason codes.
Commission a set through a Returns Rate Audit or a shorter Refund Pattern Brief. Seasonal workshop maps live under Seasonal Returns Map.
Reason-code wall
Oversized bars for fit, damage, late delivery, and “changed mind,” redrawn after cleaning free-text notes from the returns desk.
Refund lag timeline
Day-by-day markers from parcel receipt to refund authorisation, highlighting stalls between warehouse scan and finance release.
Category heat panel
A poster-scale grid of product families by return rate and margin impact — meant for the buying room, not a buried slide deck.
Want boards sized for your channels?
Share last season’s return extracts and we will propose a board set before any fee is agreed.
Request a briefing