A workshop-led mapping of peak-season returns so warehouse, buying, and CX share one wall story before Black Friday or January clearances.
Half-day workshop + board pack 1 workshop week Client site preferred (GB)
From £2,800
Retail and marketplace teams heading into a known returns surge — winter fashion, post-gift January, or festival kit — who want one shared map before the peak arrives.
We facilitate a half-day workshop at your site (or our Birmingham room), using last year’s rates as the base layer. Participants mark hotspots, capacity risks, and message gaps. We redraw the map overnight and deliver a final board pack within three working days.
Travel outside the West Midlands is quoted separately.